Solution Consultant US

Are you a passionate problem-solver with a knack for translating business challenges into compelling solutions? Do you thrive in a collaborative environment where you can make a real impact on customers’ businesses? 

If so, then we invite you to join our world-class Solution Consulting team at Neptune! We’re on a hypergrowth journey to revolutionise the way enterprises build and deploy applications with our platform. 

As a Solution Consultant at Neptune, you’ll play a crucial role on this exciting expansion, as the trusted advisor and technical expert, guiding our customers on their digital transformation journeys. You’ll showcase the value of our innovative platform, collaborating closely with sales teams and customers to develop solutions that address real-world challenges and drive meaningful outcomes. 

Location: This is a remote role but you must be willing to travel across the US, based on the requirements of our customers, prospects, and lead generation activities. 

What you’ll do: 

• Customer collaboration: Collaborate closely with account teams and customers, leveraging your technical expertise, industry knowledge, and solution-oriented mindset to develop innovative solutions that address real-world challenges and deliver tangible value. This will involve travel to customer sites to build relationships, run engagements and deliver impactful presentations and workshops.
• Solution discovery and design: Lead the technical and solution discovery workstreams, assessing customer needs, defining scope and success criteria, and clearly articulating the value proposition of Neptunes platform and solutions.
• Customer engagement delivery: Develop and deliver engaging presentations, demos, proof-of-values, and discovery workshops, tailoring your approach to specific customer needs and personas.
• Consultative partnership: Act as a trusted advisor to customers, guiding them through their digital transformation journeys and providing expert guidance on solution implementation and optimisation.
• Technical expertise: Build and maintain deep subject matter expertise across Neptune’s platform and solutions, staying abreast of the latest features and capabilities.
• Sales enablement: Create high quality documentation, presentations, and other resources to support sales efforts and empower the go-to-market teams.
• Customer advocacy: Gather and synthesize customer feedback, advocating for customer needs and collaborating with product and engineering teams to drive innovation.
• Evangelism and thought leadership: Occasionally represent Neptune at marketing events, engaging with our developer communities, and deliver training and enablement sessions to partners and customers.

• Strong technical foundation: You possess a strong technical aptitude with the ability to explain complex technical topics to non-technical audiences in a clear, concise, and engaging manner.
• SAP Knowledge: A solid background or working knowledge of SAP is crucial for this role. While a deep technical understanding is essential, practical experience using SAP applications in a business setting would also be highly desirable.
• Technical acumen: You’re able to demonstrate a deep understanding of technology, particularly in areas such as process improvement, integrations, automation and UI/UX.
• Solution-oriented mindset: You approach challenges with a focus on finding creative solutions that address our customers needs and deliver tangible value.
• Value articulation: You can effectively communicate the value proposition of our platform and solutions, translating technical features into tangible business benefits.
• Compelling communication: You excel at crafting compelling narratives and delivering impactful presentations, demos, and voice-overs that resonate with audiences. You are able to demonstrate strong consultative skills and judgement, actively listening to customer needs, asking insightful questions, and offering tailored solutions.
• Collaboration and relationships: You build strong relationships with customers and internal teams, fostering trust and collaboration.
• Proactive and results-driven: You take initiative, can work independently, and consistently deliver high-quality results.
• Platform expertise: You have a solid understanding of Neptunes platform, or can demonstrate the ability to quickly acquire and master this knowledge.
• Continuous learning: You are committed to continuous learning and staying abreast of industry trends and technological advancements.
• Sales methodologies: Foundational knowledge on MEDDPPIC, value-based selling or command of the message will be a bonus. As a critical member of our go-to-market and sales teams, you’ll be using these methodologies to grow our business.